83 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Community, Society, Environment • • • • Minimisation of environmental impact due to business operations Compliance with environmental laws Promotion of responsible tourism awareness Support for activities that create shared value throughout the value chain • • • • Impact on communities, society and the environment resulting from the Company’s operations Transparent and accountable operations Cooperation with government agencies Activities that promote and build participation in driving sustainable tourism • • • • Adherence to Company policies for the minimisation of social and environmental impact Transparent communication and input from employees and stakeholders opinions Public seminar to educate on sustainability knowledge e.g. Sustain Me Talk with Chiang Mai University Open Houses and tours at AirAsia Academy • • • Airline services integrity Public forums at least once a year Tours and open houses at least once a month Stakeholder Stakeholder Benefits Expectations/Interests Response to Expectations/Interests Channel and Frequency of Engagement
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