87 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Our Material Topics Corporate Governance and Conduct Delivering integral and transparent operations by upholding the highest standards of corporate governance and ethical conduct to ensure the trust and best interest of our stakeholders and shareholders. Governance Agencies, Investor, Financial Institution, Media, Employee Technology, Innovation and Information Security Harnessing the capabilities of technology to innovate, build partnerships and unlock new opportunities for business growth. We ensure data privacy and information security of our employees, customers and all third parties by upholding robust cybersecurity systems. Partners, Customer, Media, Employee Risk and Crisis Management Ensuring a resilient risk culture through robust management systems and internal controls to reduce the risk the Company faces and prevent major disruptions to the business. Investor, Financial Institution, Employee Sustainable Supply Chain Management Reinforcing a sustainable supply chain through our Supplier Code of Conduct where our suppliers are expected to meet our expectations of environmental and social best practices. We make efforts to ensure responsible and ethical sourcing. Partners, Employee Customer Relationship and Operational Performance Building trust and loyalty with our customers through continuously improving our customer experience journey and service quality for greater satisfaction. Investor, Customer, Media, Employee ECONOMIC GOOD Material Topic Description Key Stakeholder and Impact Boundary
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