Sustainability Report 2022

90 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT SDGs Material Topic 2022 Objective Results and Progress in 2022 Status Plan for Development Short-term Objective (Present-2025) Medium-term Objective (2035) Long-term Objective (2050) Technology, Innovation and Information Security Management Promote awareness in information security and add technological security measures - Cooperated with Group Information Security on cybersecurity - Information Security awareness promoted via online channels to all employees - Cooperation with DPO toward data security in compliance with PDPA law - Adoption of Single Sign-on for all platforms using Google G Space 2-Factor Authentication - Cancelled use of External Drives using Endpoint Security on client devices within the Company Achieved 1. Internal audit of Information Security in cooperation with Capital A Berhad Information Security 2. Employees received training in Information Security Awareness and operation with information security 3. Further integration of Cloud Infrastructure for increased work efficiency Increased utilisation of Multifactor Authentication within the Company Promotion of document classification for more accurate archiving Promote use of the Cloud Infrastructure for every application and Identity Management using 2-Factor Authentication All employees are aware of the importance of Information Security Risk and Crisis Management Risk management and business continuity plans for all department and stations Risk management and business continuity plans implemented for every department with only new stations that came into operation in 2022 still pending In Progress 1. Improve the Risk Management Policy 2. Train employees on risk management and business continuity 3. Devise/Improve risk management and business continuity plans consistently for maximum efficiency Effective risk management and business continuity plans for all department and stations Sustainable Supply Chain Keep up to date with relevant ESG regulations for auditing of business partners and apply ESG criteria to following year’s audit checklist Integrate ESG criteria to annual business partner audits In Progress Audit partners using ESG criteria Train auditors on additional ESG assessment topic and material issues Apply ESG audit and assessment to all business partners including major and minor partners and measure operational efficiency

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