Sustainability Report 2022

92 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT SDGs Material Topic 2022 Objective Results and Progress in 2022 Status Plan for Development Short-term Objective (Present-2025) Medium-term Objective (2035) Long-term Objective (2050) Diversity and Inclusiveness Foster diversity and inclusiveness in the workplace and company culture Employee satisfaction score (eNPS) no lower than 50 eNPS 45 from target of 50 Employees are treated equally, with respect and accepted for their diversity 1. Employee recruitment policy does not discriminate based on gender, age, ethnicity, religion, sexuality, disability 2. Revise benefits to apply to a diverse range of employees 3. Company leadership support for diversity and inclusiveness declared in company values 4. Training provided on understanding differences based on age gaps Employee satisfaction score (eNPS: 50) Human Capital Management - Adapt structure and human capital appropriately, carry out Succession Planning - Intently develop employees in skills necessary to the modern context, foster work life balance - Build company loyalty Succession & Development Plan Turnover rate < 5% Employee receives an average 24 hours for specialised training and 2 hours for fundamental training per year Achieved and Turnover rate within target (4.7%) In Progress 1. Adapt structure and operations for efficiency, maximum utilisation of resources, proceed according to Succession Plan 2. Develop training courses and formats 3. Continually build bonds within the Company, conduct employee satisfaction surveys Successors & Development PLan Employee receives an average 24 hours for specialised training and 5 hours for fundamental training per year

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