111 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Product Safety and In-Flight Catering Supplier Procurement Supplier Screening and Selection The Company procures suppliers who conduct their business with good ethics and practice integrating ESG in their operations. During selection, emphasis is placed on suppliers who incorporate environmental practices in their policies and have met standard protocols such as Hazard Analysis and Critical Control Points (HACCP) and Good Hygiene Practice (GHP) which set out requirements to reduce waste water and wastes from production processes and the use of chemicals. All information provided by the supplier is verified prior to procurement to ensure food presented by Thai AirAsia is of the highest quality and safe for consumption. The food supplier procurement process includes the following: Thai AirAsia’s policy is to acquire and distribute in-flight meals that are of the highest hygiene and food safety standards. The Company is committed to procuring food from suppliers who comply with food standards and laws issued by the Ministry of Public Health as well as international food standards. The in-flight catering management policy is overseen by a Procurement and Acquisition Committee comprised of: • In-flight Services • Procurement Department The committee meets when there is a change of food menu or a change of supplier. Thai AirAsia targets 100% of suppliers to be in compliance with its requirements and related laws. Suppliers unable to meet requirements will be temporarily suspended until they are able to achieve complete compliance. Current Suppliers The Company carries out annual quality and safety evaluations of its food products. New Food Suppliers Selection All new food suppliers must have their capabilities verified ahead of purchasing Evaluation All food suppliers must be certified by the food and drug agency of each relevant nation Product Testing New food suppliers must undergo a food safety and qual ity audit based on company requirements Award of Contract New food suppliers must provide food safety and quality reference documents to the Company
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