112 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT 2020 2021 2022 Number of Food Suppliers to Thai AirAsia 48 47 47 Number of Food Suppliers Accredited by Evaluation for Supply to Thai AirAsia 40 28 47 Overview of Food Suppliers to Thai AirAsia In 2022, Thai AirAsia maintained 47 food suppliers where 100% of suppliers were evaluated and accredited. Supplier Food Safety Audit For assurance that all food suppliers meet domestic and international legal requirements, product specifications, and the company’s food safety and quality standards, all suppliers must be audited. Audit types are as follows: 1 2 3 Food Supplier Risk Assessment and Categorisation Thai AirAsia assesses the risks and categorises its suppliers annually to decide on audit frequency. Audits are carried out on suppliers having a high degree of risk. FoodSupplier Risks by Product Type High Risk Food Item Supplier Suppliers of food items that require heat treatment and rapid cooling in accordance with the International Flight Services Association (ITSA)/World Food Safety Guidelines (WFSG) standard due to the risk of spoilage during storage e.g. Desserts, Sandwiches Medium Risk Food Item Supplier Suppliers of moderate risk food items e.g. Ice Cream, Ready-to-eat meals Low Risk Food Item Supplier Suppliers of low risk food items and shelf stable food items e.g. Beverages, Packaged Snacks, Chocolate Bars Pre-audit Carried out prior to contract signing and purchasing to verify that the food supplier’s quality control system is in compliance with the Company’s food safety and quality requirements. Regular Audit Accredited and approved suppliers undergo a regular scheduled audit and review once a year. Urgent Audit This type of audit is performed only in the case of a serious complaint over a product or a product is found to be non-compliant with company requirements during delivery. Evaluation/Audit Score 65-100 : On-Standard Accreditation approved. Submit corrective action within 14 working days 60-64 : Minor Deviation Accreditation approved. Submit corrective action within 7 working days 50-59 : Below standard Accreditation on suspend. Urgent audit must perform within 7 working days. Submit corrective action within 48 hrs 0-49 : Not Assure With draw suppliers
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