Sustainability Report 2022

113 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Projects/Activities in Support of Supplier Product Development Thai AirAsia is committed to the long-term growth of our suppliers and their products. Since 2018, the Company engages suppliers to improve their products through a product development strategy approach. The Company identified the opportunity during the evaluation process for suppliers to improve on various areas such as in production, quality guarantee and service to match flight catering. Thai AirAsia’s strategy for developing suppliers focuses on: Name of Supplier Supply Type 1 PTT OIL AND RETAIL BUSINESS PCL. Fuel 2 SUSCO DEALERS CO. LTD. Fuel 3 INDIAN OIL CORP. LTD. Fuel 4 PETRONAS DAGANGAN BHD. Fuel 5 AIRBUS Aircraft Manufacture 6 ST ENGINEERING AEROSPACE SYSTEMS PTE. LTD. (f.k.a ST ENGINEERING AEROSPACE SUPPLIES PTE. LTD.) Maintenance 7 SEPANG AIRCRAFT ENGINEERING SDN. BHD. Maintenance 8 PT PERTAMINA (PERSERO) Fuel 9 ARTHUR J. GALLAGHER (UK) LTD. (f.k.a JLT SPECIALTY LTD.) Insurance 10 THE SHELL COMPANY OF THAILAND LTD. Fuel Summary of Key Suppliers At present, Thai AirAsia has over 525 suppliers, each of which passed through the procurement process and were evaluated in terms of capability and compliance with company policies to ensure their ability to supply products and services sustainably and ethically. Thai AirAsia organises its suppliers based on product type and placement in the aviation supply chain so that it may analyse their priority and the effects of their activity. Key suppliers are those in the production and essential aircraft equipment groups, who provide high cost services often to Thai AirAsia and that provide difficult to replace maintenance services. These suppliers must possess qualifications such as meeting Aviation Grade standards or have received certification from EASA, FAA or CAAT. Of these suppliers, the top ten are as follows: Thai AirAsia strongly believes in supporting the growth of its suppliers, hence the Company invested in upgrading the suppliers’ skills, capabilities and standards to a high level, including receiving ISO 22000 certification for export to European nations. Overall quality systems development Production process development Meeting of international standards 1 2 3

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