Sustainability Report 2022

135 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT OCCUPATIONAL HEALTH AND SAFETY SUSTAINABILITY STRATEGIES (GRI 3-3, 403-1, 403-2, 403-3, 403-4, 403-5, 403-6, 403-7, 403-8, 403-9, 403-10) Commitment At Thai AirAsia, the safety of our people and passengers lie at the heart of our operations and processes. It is our utmost priority to be a reliable and trustworthy airline that operates every flight with uncompromising safety and protects our passengers through their journey. As part of the AirAsia Aviation Group, the Group’s safety policy defines our responsibility and commitment to continuously improve on our processes for a secure work environment and robust aviation services. The policy is reviewed on a regular basis and is in compliance with the Safety, Occupational Health, and Environment at Work Act B.E. 2554 (2011) to ensure proactive adherence to national and global regulations and international standards. The Company also introduced New Normal practices with its implementation of “Safety, Occupational Health, and Environment at Work” measures to safeguard employees from COVID-19 infection. Safety Management System: SMS Given that safety is the paramount priority for us, we have set up robust management systems and procedures to ensure the health and safety of our passengers, crews and employees. We are committed to operate our services with the highest level of safety and strive to ensure zero accidents for our services. Thai AirAsia’s SMS strengthens safety rules and company culture on a continuous basis. This assures the safety and reliability of each flight. The SMS is in compliance with requirements set by the International Civil Aviation Organization (ICAO) and aligns with the State Safety Policy (SSP). Thai AirAsia’s Chief Executive Officer is the designated accountable executive for Thai AirAsia’s SMS, and our Board of Directors receives quarterly updates on key safety performance. Our SMS involves a full commitment from the most senior levels of TAA through to each employee to integrate safety into all parts of how we do our jobs. Safety Policy and Objectives Safety is at the core of Thai AirAsia’s operation and the Company is committed to developing and implementing strategies and procedures to ensure that resources are appropriately allocated for the highest levels of safety and compliance with domestic and international standards. We are also Health and Safety constantly adapting strategies and procedures to improve operational safety. At the same time, we seek to provide air services at affordable fares, with trustworthiness and convenience. Information on the Company’s safety policies and objectives in the “Safety and Security” section of the One Report is provided to allow participation by employees in the Company’s safety policy. At the moment, channels to Thai AirAsia Safety Policy include emails, communication from supervisors, department website, public relation board, company website. Sustainable Strategy: GROWTH

RkJQdWJsaXNoZXIy ODEyMzQ3