138 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Topic Details Frequency No. of audits conduct in 2022 Safety Audits Conducting internal and external audits including the Civil Aviation Authority of Thailand (CAAT) Audit and Occupational Health and Safety (OSHA) Audit Based on numbers of identified high-risk operation 36 Safety Management System (SMS) Audit Audits carried out by the OQA Department, the IATA Operational Safety Audit (IOSA), etc. At least once a year 1 Safety Surveys Internal safety surveys. In 2022, an opinion survey on employee engagement for setting policies was carried out with results analysed for the improvement of the SMS. At least once a year 1 Safety Assurance Safety assurance is the creation of a system for risk management that provides assurance of safety from emerging risks. This consists of: 1 Safety Performance Monitoring and Measurement Safety Performance Monitoring and Measurement is carried out by setting Safety Objectives and Safety Performance Indicators (SPIs) as well as Safety Performance Targets (SPTs). The fulfilment of these criteria indicates safe practices in the Company and the effectiveness of the SMS, informing executives of current circumstances and supporting their decision-making as to whether further action to reduce safety risks is needed. 2 Management of Change Despite periodic suspensions of operations in 2022, the Company continued to assign personnel to Safety Risk Management. Management of Change (MOC) was carried out through an assessment of possible risks related to the resumption of flights amidst the COVID-19 situation. Factors for consideration included whether we had the people resources to resume operations, the health of return-to-work employees, equipment needed, procedures and regulations. In 2022, a total of 145 MOC assessments were carried out by 12 departments. 3 Continuous Improvement and Audit In the interest of maintaining and improving the overall efficacy of the SMS, safety assurance activities are regularly inspected, evaluated and audited.
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