142 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Updated Safety Performance Indicators The Lost Time Injury Frequency Rate (LTIFR) decreased from < 1.94 incidents per 1 million work hours in 2021 to < 1.65 incidents per 1 million work hours in 2022 while the Injury Severity Rate (ISR) decreased from < 13.27 lost days per 1 million work hours in 2021 to <12.70 lost days per 1 million work hours in 2022. Safety performance indicator target numbers are adjusted as needed on the basis of statistical and historical data analysis. Assessments are proposed to the Company’s safety committee, which approves appropriate target numbers for each year. Controls on the operations of contractors and partners are imposed to prevent work-related dangers for all involved. Indicators are as follows: Safety culture Looking beyond safety policies, Thai AirAsia believes safety requires more than just a management system and that employee values are essential to sustainable safety. For this reason, the Company fosters a Safety Culture and includes safety among the Company’s Allstar Values as “Safety Always” along with the message “Safety is Everyone’s Responsibility and Starts with You”. In 2022, as we welcome our Allstars back to work following the relaxing of government imposed COVID-19 restrictions, the Company organised a Safety Day themed “Safer Together, Stronger Together”. For reinforcement of the Safety Culture, safety awareness is promoted to employees and the following practices are carried out: • Voluntary Report • Just & Fair Culture - employees are not reprimanded or punished for errors, it is accepted that errors are a constant possibility, violations of rules that bring the risk of danger are not accepted or encouraged • Safety Briefings • Safety Communication • Kiken Yochi Training (KYT) for the analysis and prediction of work-related dangers and setting of itemised preventative measures • Safety Surveys of all employee FODs and inspections for fuel residue indicating leaks before, during and after operations on parked aircraft. Ramp & GSE maintains a team for monitoring passenger stairs in the apron to avoid dangers to aircraft • Participation in safety promotion activities by top managements to set a positive example for employees • Safety supervision, implemented by setting duties and responsibilities for all top management. Supervisors are responsible for ensuring their subordinates strictly comply with safety standards at all times. Remark: Data collection began in 2021, making 2020 data unavailable Safety Performance Indicators (SPIs)-Contractors 2021 2022 Target Result Target Result Working Hours 1,255,639 1,255,639 Number of work-related accidents N/A 1 N/A 6 Accident rate 0.80 0.42 0.28 0.93 Fatality No. 0 0 0 0 Fatality rate (Thai AirAsia employees) 0 0 0 0 No. of Work-Related Disease 0 0 0 0 Work-Related Disease Rate 0 0 0 0 No. of Lost Time injury 0 0 0 0 Lost Time Injury Frequency Rate (LTIFR) 0 0 0 0
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