143 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Safety Reinforcement Thai AirAsia devotes importance to reinforcing safety throughout all of its departments for the confidence of its employees and passengers. Aircraft maintenance is carried out by specialised aeronautical engineers using equipment and parts that meet international European Union Aviation Safety Agency (EASA) and Federal Aviation Administration (FAA) standards to ensure that Thai AirAsia repairs meet the standard of safety needed to serve customers. Departments of the Company reinforce safety in a variety of ways to limit risks within acceptable parameters, basic measures include: 1. Technology e.g. installation of sensors and cockpit cameras 2. Training e.g. safety training before and during operation or when switching tasks, KYT to enhance safety and minimise errors in the apron 3. Regulations e.g. standards of practice for each department, compliance with flight laws and regulations The operation regulations and standards for each department are as follows: Safety reinforcement is carried out in each department as follows: Department Corp. Safety Engineering Ramp & GSE Guest service Cabin crew Flight ops. Cargo Operation Regulations and Standards Safety Risk Management System Manual Engineering Procedure Manaual Ramp Operation Manaual Ground Operation Manual Cabin crew manual Flight Operations Process Manual Cargo Operation Manual Engineering Ramp & GSE Guest service In-flight service Cabin crew Flight ops. • • • Safety briefings and KYT. Each team makes its KYT available in both image and video formats online, instructing viewers on practices recommended by manufacturers, spare parts and equipment to reinforce necessary awareness both before and during maintenance operations. Pre-flight inspections Complete wearing of PPE, etc. • • • • • Safety briefings and KYT based on tasks e.g. vehicle driving, luggage handling, ramp equipment movement, etc. Inspection of foreign objects in apron Ramp and parking operations Complete wearing of PPE Ramp and GSE Operations Circular • • • • Daily safety briefings (GS Daily Briefing) Pre-board security interviews Complete wearing of PPE Guest Services Circular, etc. • • • • Safety briefings and KYT Hygiene practices in warehouses for compliance with Food safety Near terminal parking Complete wearing of PPE, etc. • • • • Pre-flight safety preparedness meetings Inspection of equipment and safety in cabin Cabin Safety Circular Complete wearing of PPE, etc. • • • • • • Pre-flight safety preparedness Cockpit preparations and safety reports Aircraft hull safety inspections Post-flight briefing Flight Operations Circular Complete wearing of PPE, etc.
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