Sustainability Report 2022

144 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT • Crew Competency Training i s di v ided between Pre-flight Safety Briefings and In-flight Safety Briefings. Cabin crew are all trained in safety and emergency procedures in accordance with CAAT requirements at Asia Aviation Academy, which was established in 2021 to serve as training and testing. The academy is capable of simulating situations in cabins and even emergency exit for evacuation from both the A320 and A330 aircrafts. Expert trainers verified by the Civil Aviation Authority carry out lessons, including emergency scenarios. • Pre-flight briefings include inspections of documentation, safety queries and weather condition reports by pilots to their crews. • Cabin crew carry out Passenger Safety briefings before every flight. Safety briefing demonstrations are presented to general passengers and individual safety briefings are conducted for passengers with special assistance needs, such as passengers travelling with infants or who have disabilities. Emergency exit briefings are also carried out for passengers in emergency exit aisles. Passenger Safety is a priority of the Company. Operations for safety in this regard are as follows: Occupational Safety and Health Operations Thai AirAsia maintains a policy and the objective of all compliance with Occupational Safety and Health laws. In 2022, the Company continues its progress towards activities to ensure complete compliance such as chemical handling training, occupational health and safety training, in which we aim to complete within 2023. The Company consistently and efficiently operates in adherence to Occupational Safety and Health laws by carrying out the following: • Implementation of policies and systems for Occupational Safety and Health. • Appointment of key personnel safety personnel including a Chief of Safety Department, safety committees and supervisors. • Training, communicating, conducting drills drills, inspecting incidents, evaluating safety, assessing workplace safety, annual health checks, workplace environment improvement and provision of safety manuals.

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