147 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Cabin Disinfection Disinfection is carried out to safeguard against contamination of both people and animals. Chemical disinfectants are sprayed onto all contact services within the cabin, luggage, cargo, packaging, vehicles, products and other relevant spaces. Measures for Passengers In-Flight Despite several discoveries of infected passengers during these flights, there were no reports of infection among cabin crew, a testament to the efficacy of the airline’s operations and measures. Charter flight cabin crew were provided guidance by the Bamrasnaradura Infectious Diseases Institute, the Department of Disease Control under the Ministry of Public Health and the Civil Aviation Authority of Thailand (CAAT) to ensure smooth operation on a basis of safety and disease control. • Guidelines for Medical Emergencies and Infectious Disease Handling: ◆ Passenger Under Investigation: PUI ◆ Reserve last three rows for infected passengers ◆ Cabin crew isolates infected passengers from healthy passengers ◆ Cabin crew wears PPE Kits comprising N-95 masks, goggles, surgical gloves, surgical gowns and aprons ◆ Infectious garbage must be separated into bio-hazard bag ◆ Infected passenger uses separate lavatory from healthy passengers ◆ Aircrafts equipped with equipment for disposal of infected passenger bodily waste • Social Distancing SOP ◆ Cabin crew use chemical disinfectants to sterilise cabins pre-boarding ◆ Cabin crew announce social distancing measures and strictly enforce mask wearing • In-flight ◆ Alcohol gels provided to passengers ◆ Minimisation of contact with menu, in-flight magazines ◆ Suspension of meal and beverage service ◆ Prioritise lavatory usage • Post-flight ◆ Systematic disembarkation of passengers according to CAAT regulations. Passengers were allowed to disembark three rows at a time, five rows at a time and then 10 rows at a time as situation resolved ◆ Cabin crew wipe down all passenger safety equipment e.g. infant seat belts
RkJQdWJsaXNoZXIy ODEyMzQ3