148 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Business Partner Safeguards In the event of a necessary visit or on-site work by any business partner, COVID-19 monitoring and prevention measures were observed. Business partners were required to file the result of an ATK or RT-PCR test taken within 72 hours prior to their arrival via an online reporting system. Delivery and Short-Term Contact (No More than 1 Hour) Screening Short-term contacts (no more than one hour) and deliveries were required to schedule their arrival with an employee. Partners were required to follow all COVID-19 avoidance, prevention and control measures, including wearing a mask, washing hands and submitting to a temperature screening prior to entry. Food Safety In-Flight Products and Services and Food Safety Food safety concerns the management, storage and preparation of meals to safeguard against dangerous contamination as well as assurance that meals contain adequate nutrition. Thai AirAsia operates its own food warehouse to ensure the safety of its meals. The facility meets International Flight Services Association (IFSA) standards, the food regulations of destinations such as China and Europe and the requirements of Thailand’s Food and Drug Administration. Standards & Compliance Airline-Aviation Regulation CAAT ICAO Food & Products Regulation IATA Global & Local Food Safety Standard WHO, FDA, FAO, USFDA, FSANZ, EU, IFSA AOT & Civil Aviation regulation by country TQM: ISO Standard Other Food & Product Regulation by Country Customs In-flight Services
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