Sustainability Report 2022

154 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Diversity, Inclusion and Equal Opportunity Thai AirAsia provides a diverse, inclusive and equal work environment to nurture the best in our employees. Company fosters a positive culture inwhich employees are treated with dignity and respect towards their individuality. Employment, promotions and transfers are based on merit and performance to ensure equal treatment and no discrimination against gender, age, ethnicity, origin or disability. The Company complies with the Empowerment of Persons with Disabilities Act and has provided employment opportunities to 51 disabled persons. Thai AirAsia was even awarded the 2022 Disabled Persons Employment Promotion by Friendly Design for All foundation. Thai AirAsia works with experts from three agencies, namely; the Asia-Pacific Development Centre on Disability, the Universal Design Centre of the Faculty of Architecture, Chulalongkorn University and the Sports Association for the Disabled of Thailand under Royal Patronage to train employees in serving passengers with disabilities and accommodating customers with special needs, such as those in need of wheelchair assistance. Seniors over the age of 60 years are considered for employment only in cases in which the individuals possess specialised and necessary traits or skills, such as aeronautical engineers or flight instructors. The employment of individuals over 60 years of age is as follows: Thai AirAsia focused on gender equality and diversity. In 2022, female employees comprised 36.3 percent of overall employment and 15.18 percent of management positions (Manager Level and Head of Department Level). Performance Evaluation Performance evaluations are used to measure the capability of each employee and are conducted once a year. Furthermore, supervisors and subordinates are encouraged to evaluate and provide recommendations to one another on a quarterly basis. Evaluations cover the following categories: 1. Employee OKR (Objective and Key Results) - Measures agreed upon between employees and supervisors at the start of each year for the measuring of employee accomplishment. 2. Employee self-development – Areas for self- improvement, whether through training or other means, and the sharing of experiences between employees. 3. Company Values and Culture – Shared company values including empathy, teamwork, responsibility to society and the environment, good health, support for progress and respect for individuality. The Company evaluates performance using Objectives and Key Results (OKR) and the recommendations shared between supervisors and subordinates recorded into the Workday system. Disabled persons employed (Persons) Seniors over 60 employed (Persons) 2020 2020 43 2 2021 2021 51 4 2022 2022 51 5

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