157 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Allstar Values On top of evaluating employees, Thai AirAsia believes values are essential to driving sustainable success. The Company encourages employees to “Make the Difference” and welcomes Allstars to share their ideas on work productivity, cost efficiency, sustainability and other areas that will help the individual and Company grow. Human Resource Management Goals and Objectives VISION To be the Top 10 Airlines Globally and continue to be the best and largest airline group in ASEAN MISSION To connect over 1 billion people throughout ASEAN by 2026 STRATEGIC DRIVERS CULTURE BUILDING BLOCKS To grow our low cost franchise internationally via our consulting arm ㆍMaintaining a competitive edge by always having the best aircraft ㆍHaving the most extensive network with highest frequencies ㆍHaving the best customer experience through the best technology ㆍMaintaining a lowest cost advantage ㆍDelivering high utilisation of aircraft of 13 hours ㆍOperational readiness and enhancernent of eciency on people, process & technology ㆍAlways safety first ㆍBeing sustainable ㆍSupporting the great potential for growth of cargo business Dominate domestic markets ㆍ Leading international market share in Asean ㆍ Achiev the best cost structure ㆍ Maximise aircraft belly utilization for cargo ㆍ Having wifi with high usage onboard on all planes ㆍ Innovating a fully contactless customer journey through technology 1 2 3 4 Improving Organisation Eectiveness & Eciency Create Healthy Succession Pool (size & readiness) and Hi-Potential Pool with the right skill sets Building and Sustaining a High-Performing and Productive Workforce Strengthening Engagement, Leadership& Culture #Increasing data competencies in people, processes and systems #Workforce planning with optimal manpower and rightsizing #Building Talent from within focusing on internal mobility & Re-skilling (Allstars specific career path) #Internal Talent Marketplace #Redosigning Learning & Development to align with Allstars needs and interests #Performance-based compensation #Prioritising Allstars well-being mental health #Flexi & Hybrid Work Arrangements #Leading Performance with Short Term Goals and Regular Real-Time Feedback #Defining EVP #Empathic leadership will sustain a positive workplace #Purpose Driven Culture #inclusive & Respectful Work Environment - Diversity #Building as one Customer Obsessed ㆍ Playing to WinㆍA connected community ㆍA place for personal growthㆍWell-being at workㆍRespe•ct for all VALUES Dare to DreamㆍChange the GameㆍCelebrate all Individuals ㆍMake a Dierence ㆍ Win as One
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