Sustainability Report 2022

161 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT Training Management Commitment Thai AirAsia is determined to produce employees with knowledge and skills as well as a good quality of life and maintains a policy for developing the capacities of its human resources and preparing them for competition, so that they may be a driving force and source of sustainability for the Company. Employee Development Thai AirAsia completed its Training Management System, which facilitates the training of employees in work skills and competencies required by law, for the efficient staging of classes, recording of results and test scores and even to notify learners to review their lessons for the maintaining of operational licences. All employees are provided basic operational training in accordance with their department. Targets for training are as follows: In 2022, all employees returning to operation were provided general and duty specialised training. Employees underwent an average 24 hours of specialised training over the course of the year to ensure their full readiness to operate. For fundamental skills, employees spent an average 2 hours per person for training. Analysis was carried out on employee development in preparation for the resumption of operations. Both operational and support personnel were analysed with consideration made to Performance and Potential using the 7 Leadership Quotients. Resulting from the analysis was the Allsize Allstars Training Roadmap, designed to serve as a basis for development of employees at all levels within the Company moving forward. TRAINING FRAMEWORK STRATEGIC SKILL SKILL TYPE ORIENTATION ON-JOB TRAINING ADVANCE LEVEL SPECIALIZED SKILL FUNDAMENTAL SKILL Organized base all company business operations and strategic development needs Basic Training for professional position (Maintenance. Flight operations. Ground service) Instructor Training Advanced. Job Training (supervisor level) Digital advance Training for career path Annual Requirement training for staff New coming Allstars Orientation Skill Type Target training hours per staff Result in 2022 Specialised approx. 24 hours per year approx. 24 hours per year Fundamental approx. 5 hours per year approx. 2 hours per year (Unable to achieve the target due to Covid Situation and budget constraint)

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