Sustainability Report 2022

93 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT SDGs Material Topic 2022 Objective Results and Progress in 2022 Status Plan for Development Short-term Objective (Present-2025) Medium-term Objective (2035) Long-term Objective (2050) Human Rights Respect employee freedom of expression, provide equality and provide health, work environment and personal information security Employee satisfaction score (eNPS) no lower than 50 eNPS 45 from target of 50 1. Operate with Workplace Benefits Committee 2. Operate with Occupational Health and Safety and Workplace Environment Committee 3. Flexi Work policy accommodates employee needs 4. Review Human rights policy Employee satisfaction score (eNPS) no lower than 50 Conduct Human rights due diligence for employees Community Investment Establish a network for driving sustainability through AirAsia Academy Conduct at least two activities per year to promote awareness and action on elevating the Sustainable Tourism value chain and maintain relationships with stakeholders via LINE groups Achieved: Conducted Sustain Me Talk with Faculty of Economics, Chiang Mai University and an Open House at AirAsia Academy 1. Stage activities to promote awareness and action toward sustainability across the value chain 2. Collaboration with allies on activities that promote action, such as a measurable Low Carbon Trip 3. Build confidence and trust among tourists to return to community tourism using advertising Conduct at least four activities per year to promote awareness and action on elevating the Sustainable Tourism value chain and maintain relationships by surveying participation Collaboration with allies on activities that promote action, such as a measurable Low Carbon Trip 1. Be a leader in Low Carbon tourism allowing carbon measurements to be redeemed for Big Points 2. Collaborate with partners towards developing community tourism that is sustainable and offers shared value 3. Maintain satisfaction of stakeholders

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