Sustainability Report 2022

75 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT COVID-19 RESPONSE The Company reviewed COVID-19 impacts in 2022 and additional views from stakeholders in meetings with its Sustainability Committee to identify responses and sustainability issues to be addressed. Evaluation of Continued COVID-19 Pandemic Impacts on Sustainability. KEY STAKEHOLDERS COVID-19 IMPACT ACTION MATERIALITY MAPPING Business Partner Communities and Environment Digitisation for new normal Workforce management to continue airworthiness during COVID-19 disruption Resource Management during non-operational period • Strengthen cyber security system and upgrade Chatbot capability for increased utilisation • Application of remote audit to overcome travel limitations in certain areas • Spilt team for operational workforce • Work from home for non-operational; Morning Health check • Morning health check online form • Operational team optimise usage of energy • Long-term parking of non-operated aircraft to reduce resources and energy • Technology, Innovation and Information Security • Sustainable Supply Chain management • Health and Safety • Climate Strategy • Waste management

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