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Super Turtle Public Company Limited 95%u2022 The Company has reviewed roles and responsibilities of the Board of Directors as outlined in the Board of Directors%u2019 Charter. It includes the setting of vision, mission, values, business directions, goals, plans and budgets as well as supervising and ensuring efficient and effective implementation of the business plan by management.%u2022 The Company has developed and implemented the organizational structure that facilitates and enhances business operations. This structure designates the Chief Executive Officer as the highest executive in the organization and delegated other responsibilities to relevant executives in order for each individual to perform and achieve their goals and objectives. %u2022 The Company has established guidelines for human resources management aimed at driving the achievement of business goals as well as setting and reviewing salary structures, welfare, benefit and other compensations to ensure that they are comparable to those of others businesses in the same industry. The Company also has objectives setting, performance evaluation and development plan for employees along with job satisfaction surveys in order to motivate them to commit and grow together with the Company in the long run.2. Risk Management%u2022 The Company has assigned the Audit Committee to be responsible for reviewing the management%u2019s risk assessment which covers the Company%u2019s goals and objectives; for example, strategic planning, operations following the Company%u2019s primary activities, financial management, human resources management, safeguarding and publishing of the Company%u2019s significant information and compliance with applicable laws, rules and regulations.%u2022 The Company has established the enterprise risk management policy, analysed and identified both in ternal and external risk fac tors which may impact the achievement of the Company%u2019s objectives, business plan and goals. For the past year, the Company expanded its retail and leasing businesses to fulfill its goals while concurrently performing risk assessments for both businesses. The Company will continue to conduct risk assessments to cover all activities and goals of both businesses.%u2022 The Company has required each department, together with the Internal Audit Department, to regularly conduct a risk assessment which affect its main objectives and review the risks.3. Control Activities%u2022 The Company requires each department to develop an assessment plan for identified risks in order to mitigate them to an acceptable level. These plans are subject to regular review by the Internal Audit Department.%u2022 The Company has implemented various control activities through the establishment of policies, rules and regulations, approval authority and operations manuals; for example, the operations of retail and leasing businesses on the BTS SkyTrain, the preparation and approval of budget, procurement, finance and accounting and human resources management.%u2022 The Company has reviewed its conflict of interest policy and the connected transaction policy to ensure auditability and transparency in business operations. Both policies require the Company to avoid entering into the transaction with individuals having conflicts of interest (i.e., major shareholder, director, executive or related party of such person). However, if necessary, in granting approval for entering into such transaction, the Company must prioritise the best interests of the Company, its shareholders and stakeholders. Person with conflict of interest are prohibited from participating in the approval process; provided that such transaction must be considered as transaction made with the third party.%u2022 The Company mandates that significant policies and operations manuals must be annually reviewed, audited and communicated to employees at all levels to ensure they have been appropriately complied. For the past year,the Company expanded its retail and leasing businesses to fulfill its goals while concurrently preparing and reviewing relevant policies and operations manuals.%u2022 The Company, by the Information Technology Department, has reviewed policies and g ui l e li n e s fo r i n fo rma tio n t e c h no logy governance and management. Moreover, the Company continuously integrates information technology into its operations, especially to retail and leasing businesses, so that each department will be able to achieve both the Company and their individual goals.%u2022 The Company has assigned the Internal Audit Department to be responsible for reviewing departmental compliance with the Company%u2019s policies and operations manuals. In the event of non-compliance, issues will be reported to the management for further improvement.Introduction Nature of Business Business Performance Corporate Information Corporate Governance Financial Report Attachment