Page 19 - Demo

Super Turtle Public Company Limited 17Bundled Package Programme (BTS x TURTLE)The Company collaborates with BTSG to implement the BTS bundled package programme, promotion campaigns that combine BTS trips and Turtle shop%u2019s discount coupons. The programme can be subscribed through Rabbit Rewards application. The BTS bundled package programme has gained popularity among BTS commuters and has been more frequently used at Turtle shops. The revenue generation from the programme contributed a significant proportion of the total revenue of Turtle shop. Therefore, the continuous collaboration with BTS on bundled package programme and number of packages sold will directly benefit the Company%u2019s retail business going forward.Loyalty Programme Operated by Rabbit RewardsTurtle shop collaborates with Rabbit Rewards in providing our customers with a very exclusive loyalty programme offering various benefits including earn x burn points, redemption and discounts. The loyalty programme attracts existing Rabbit Rewards members to become Turtle shop customers. Also, Turtle shop customers can join Rabbit Rewards membership programme.Our data shows that our customers who are Rabbit Rewards members shop at Turtle shops more often and spend in a bill more than non-members. It is very important to keep growing Rabbit Rewards member customers base and ensure their frequent visit and spending.The Number of Skytrain PassengersIn March 2025, the number of skytrain passengers was approximately 961,000 people per day, which was 25.8% lower than pre-COVID level in 2019. It is expected that the recovery rate will gradually return to pre-COVID level within the next 2-3 years.The main factors supporting the recovery of passenger numbers include the announcement from the Ministry of Transport of the THB 20 flat fare policy for the entire train network by September 2025. This policy will apply to eight train routes (Green, Gold, Yellow, Pink, Blue, Airport Rail Link, 9. Growth FactorsPurple and Red lines). It is expected to increase passenger numbers across all train systems, especially on the Green Line, which is the main route where the Company operates Turtle shops. At the same time, the return of international tourists is another key driver that will contribute to the overall growth in passenger numbers.The recovery in skytrain passengers will directly be a key factor supporting revenue growth in the Company%u2019s retail and commercial rental space businesses, as the Company will be able to attract more passengers to visit Turtle shops, as well as have the potential to increase the number of tenants in the future.Expansion of Turtle Shops and Leasing Space RenovationThe Company launched the concept of retail shops in the Mass Transit System under the Turtle brand to provide convenience to skytrain passengers since December 2021. Since then, Turtle%u2019s products and services have gained increasing recognition among consumers. As of the end of March 2025, the Company has expanded Turtle shops to 25 stations, with 22 stations on the BTS Green Line (core network and extension zone 1) and 3 stations on the MRT Yellow Line. Additionally, the Company has expanded Turtle shops outside a BTS station area by opening 2 new branches, bringing the total number of Turtle shops to 5 more than the previous year.The Company plans to open 10 more Turtle shops by the end of 2025/26, which is expected to expand customers base and generate additional revenue for the Company. Moreover, the Company also plans to develop leasing spaces at 4 more stations on the MRT Pink Line, which will create more business opportunities and strengthen the Company%u2019s potential growth in the long term.The modernization and landscaping of leasing spaces, alongside adjusting the tenant mix, are important business strategies for the Company to enhance its image and make the leasing spaces more attractive. This approach has resulted in positive feedback from tenants who aim to meet the needs of customers at each station effectively.Introduction Nature of Business Business Performance Corporate Information Corporate Governance Financial Report Attachment