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40 Super Turtle Public Company LimitedStakeholders Engagement Channels Stakeholder Expectations Response to Stakeholder ExpectationsCreditors %u2022 Collecting complaints, suggestions and comments via complaint channels%u2022 Company%u2019s annual report%u2022 Compliance with agreed terms in agreement%u2022 Good corporate governance %u2022 Complying with agreed terms in agreements %u2022 Transparency in operating business and comply with laws and Code of conduct Business Competitors%u2022 Collecting complaints, suggestions and comments via complaint channels%u2022 Company%u2019s annual report%u2022 Free trade and fair competition without monopoly or trade barriers %u2022 Treating competitors fairly according to laws and Code of Conduct %u2022 No trading terms that prohibit the Company%u2019s partners doing business with the Company%u2019s business competitorsCommunity, Society and Environment%u2022 Communication platforms including whistleblowing channels%u2022 Organize activities with communities%u2022 Organizational management that takes into account environmental protection%u2022 Operating business with safety and concern for both of positive and negative impacts on community and society including the environment%u2022 Being a part of community and society%u2022 Listening to the opinions of community and society around Turtle Shop%u2022 Supporting the communityby arranging the activities or projects Regulator %u2022 Report performances following the frequency defined by government agencies%u2022 Communicating with government officials to create correct understanding%u2022 Comply with the laws, rules and regulations%u2022 Disclose comprehensive operational information on a regular basis%u2022 Ensuring transparency in business operations and compliance with anti-corruption policy%u2022 Disclosing information about operational performances within the prescribed timeframe to maintain transparency12.4 Sustainability Management in Economics Dimension12.4.1 Economic Policies and PracticesThe Company commits to operate its business with responsibility to society and community throughout the value chain of business under the relevant laws, rules and regulations of the Company. The Company prioritizes the good corporate governance and therights of stakeholders through fair business practices, zero tolerance for corruption, respect for human rights, consumer responsibility, and engagement in social and community development activities.12.4.2 Economic performance1. Good Corporate Governance and Fair Business Operations The Company conducts its business with integrity, adhering firmly to agreements with the trading partners, business partners and customers within the framework of laws, regulations and guidelines. The Company shall avoid transactions or actions that may lead to conflicts of interest and does not violate the intellectual property rights, promotes and supports fair trade competition and opposes corruption and collusion resulting from misuse of power in any form. For further details regarding the Anti-Corruption Policy, please see section 21, Key Performances in Corporate Governance.Introduction Nature of Business Business Performance Corporate Information Corporate Governance Financial Report Attachment